When ordering from the Bridal Trousseau site your item(s) will arrive beautifully wrapped in one of our luxurious signature boxes.
Delivery will be made as soon as possible after your order is accepted, taking into account that every item is made to order.
Please advise at time of order if you require items sooner than time suggested below, we will endeavour to expedite your order or advise otherwise (fees may apply).
Also we cannot accept any liability if the goods are late due to unforeseen postal/courier problems.
As soon as your items are ready to ship we will use Australia Post Express Post Service ( this service is trackable ) within Australia, which normally takes between 1- 3 business days.
International deliveries will be sent via Australia Post Airmail.
This is a priority service which is signed-for and trackable.
Our turnaround time from placement of order to delivery is usually within 10-15 business days but is not a guarantee. Please advise us if you required your items urgently and we will do our utmost to accomodate your request.
* International deliveries will be sent via Australia Post Airmail - $18
* Urgent deliveries can be arranged via DHL if stock is available, at an additional cost dependent on location and volumetric weight.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
Risk of damage to or loss of the goods will pass to you at the time of delivery. We are not responsible for any delays caused by events beyond our control including destination customs clearing processes.
INTERNATIONAL DELIVERIES ONLY
Please note that GST and other Tax calculations are based on the country specified in your shipping address.
Furthermore, all shipments outside of Australia may be subject to Import Duty/Tax/VAT which are levied once a shipment reaches your country.
When ordering from Bridal Trousseau you agree to pay any Import Duty/Tax/VAT which may be imposed by your country's government.
If you refuse to pay any Import Duty/Tax/VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product(s) and any Import Duty/Tax/VAT or penalty imposed by your government.
Customs policies vary widely from country to country and customs duties are not always applied. Each country has its own rules for determining whether any duties or taxes will apply. Some countries only charge customs duties if the parcel has a value over a certain amount.
Based on your country's customs rules, it is possible that your parcel will fall below that threshold level.
Also please be aware that some jurisdictions may apply restrictions as to what type of products can enter that particular country. If in doubt please check before ordering.
We cannot guarantee that items will not be subject to random checks and cause associated delays and charges.
Bridal Trousseau is not responsible or liable for any delays caused by destination customs clearance processes.